For small businesses maintaining technical support staff is often simply not in the budget. This can result in lost productivity and be a continual headache for the owner. For larger businesses and schools there may be a lack of qualified IT staff to service all the day-to-day requests. The majority of these requests are low-level and can be resolved easily by online tickets, remotely, or by phone. Loopsey's support services and Help Desk ticketing system delivers quick communication, ease of use, and transparency.